Support
Answers to common questions about Panoloom.
Which iPhones does Panoloom support?
Panoloom runs on iPhone with iOS 18 or later. Depth Motion needs an iPhone that can run its on-device depth model; the app tells you if yours can’t.
How do I capture a 360° panorama?
Choose 360° or Sphere in the camera, hold your iPhone upright and turn slowly in place. On-screen guidance tells you when to move, slow down or hold steady. For a full sphere, follow the dots to capture the sky and ground too.
Can I use panoramas I took with the iPhone Camera or another app?
Yes. Import them from Photos or Files. Panoloom reads spherical panorama metadata when it’s there, and otherwise estimates the coverage, which you can correct.
Does anything get uploaded?
No. Your panoramas, recordings and edits stay on your iPhone. There’s no account. Purchases are handled by the App Store.
How do I make a Tiny Planet?
Open a 360° sphere and choose Tiny Planet. Classic is free; the other styles are part of Panoloom Pro.
How do I share a panorama today?
Use Export to save a photo, a 360° image with panorama metadata, or a video, then share it with the iOS share sheet. Tours can be shared as a .pltour file, and Pro tours as an offline web page. Shareable links (Panoloom Moments) are coming later.
What’s in Panoloom Pro?
Pro unlocks extra capture modes like Mosaic, more Tiny Planet styles, higher export resolutions and frame rates, keyframe camera paths, web tour export and no watermark on exports. The App Store shows the current price in your country before you subscribe.
How do I restore a purchase?
Open Settings in Panoloom and tap Restore Purchases, or use the restore option on the Pro screen. Use the same Apple Account you bought with.
How do I cancel a subscription?
Subscriptions are managed by Apple: open the Settings app on your iPhone, tap your name, then Subscriptions.